Fast, safe and professional device returns, repairs, factory calibrations or conversions
Before we can start carrying out repairs, factory calibrations, tests, modifications or conversions, we require information regarding the medium, the process and the cleaning agent. Use one of the options mentioned to notify us that your device is being returned:
1. Online returns registration
2. Declaration of Decontamination in the form of a PDF
Fast and easy returns
Online returns registration - for even faster processing of your request.
For instructions, click here (German only) >>>
How it works:
Online return registration:
You can find out about all device-specific factory services and prices, and submit a request online. The system generates a completed returns document with all of the information (incl. degree of hazard).
Decl. of Decontamination (PDF):
1. Download Declaration of Decontamination.
2. Print out this declaration and enter your data.
3. Attach form to outside of package where it is clearly visible and send off.
Download Decl. of Decontamination now >>>