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Online Device Register for repair, calibration, modification

Submit an online request for efficient and transparent handling of device returns

Equipment returns can now easily be registered online via the My Endress+Hauser customer portal.
Digital registration allows for the complete documentation of all relevant information, ensuring transparent and efficient processing. Guidelines for gas analyzers and gas measurement devices: These devices are currently excluded from the described process. Different regulations and addresses apply here. They may only be sent in accordance with the return instructions in the UBE.

Benefits

  • Register requests via a convenient and simple online process via My Endress+Hauser

  • Complete documentation of all required information and documents

  • Consistent, traceable communication related to your order

  • Do you have questions or difficulties with the online return process?
    Contact us!
    For Endress+Hauser devices at:repair.de@endress.comForGas Analyzers/ Gas Measurement devicesat: repair-gasmeasurement.de@endress.com

Register device returns via My Endress+Hauser:

1. Log in or register Log in to the My Endress+Hauser customer portal or register if you do not yet have an account.

2. Create an return orderCreate the return order directly in the portal and submit all required information and documents.

3. View Status Monitor the processing status of the order conveniently online.

Device returns can only be processed after prior registration via My Endress+Hauser.

Please note the different return instructions for Gas Analyzers/Gas Measurement devices in theUBE.

Click here to register returns online (For Germany only)

Downloads

    Non-Risk Declaration for Gas measurement Devices (DE/EN)

    Non-Risk Declaration Gas Measurement / Gas Analyzers
    When sending in Gas Analyzer/ Gas Measurement Devices, please follow the instructions provided and use the return address stated in the document!

    File size:

    File name:

    Dekontaminationserklärung (DE/EN)

    Quick, safe and professional returns, in-house repairs, in-house calibrations or modifications
    Endress+Hauser Germany
    Please follow the instructions in the document.

    File size:

    File name:

    • Company certificate
    An employee unpacking a measuring device that was sent in

    Return policy for used equipment

    • Company certificate

    Information of the return policy for used equipment

    File size:

    File name:

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